How do I access participating medical providers outside the U.S. and avoid claim forms?

Our Global Health and Safety services help members identify, access, and pay for quality healthcare all over the world. This includes a contracted community of elite providers in 180 countries. Members can access these carefully selected providers and arrange for the bills to be sent directly to us. Please note, a member is responsible for their deductible at time of service, if applicable.

Direct Pay can be requested by calling the assistance telephone number listed on your member ID card, or by emailing

A claims instruction page is available online and can be accessed by visiting the Claims page. Claim forms are downloadable from this section of the site.

The Travel Insurance Experts