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Frequently Asked Questions (FAQs)
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If this is your first experience buying Liaison Traveler, we've compiled a list of Frequently Asked Questions to help you make your decision. Please read them over and see if your question is answered. If not, we invite you to contact us so that we may offer further assistance.
 
Liaison Traveler
  • What is the refund policy?

  • Does this plan provide AD&D coverage due to a Terorrist incident?

  • Does the Liaison Traveler plan provide benefits for politcal evacuations.

  • What are the exclusions for Accidental Death and Dismemberment?

  • Who decides if an Emergency Medical Evacuation is necessary?

  • May I buy the Liaison Traveler plan even if I've already left my home country?

  • What is the refund policy?

    Refund of premium (minus the Admin Fee) shall be considered only if written request is received by Seven CornersI prior to the Effective Date of Coverage.  After the Effective Date of Coverage, the premium is considered fully earned and non-refundable.




    Does this plan provide AD&D coverage due to a Terorrist incident?

    Yes, Terrorist events would be covered.

    Exclusions: For Accidental Death and Dismemberment, Emergency Medical Evacuation, Repatriation of Mortal Remains, Emergency Reunion, Return of Dependent Child, this insurance does not cover:

    1.   Suicide or attempt thereof by the Insured Person while sane or self destruction or any attempt thereof by the Insured Person while insane;

    2.   Disease of any kind; bacterial infections except pyogenic infection which shall occur through an accidental cut or wound; hernia of any kind;   (Only applicable for Accidental Death & Dismemberment)

    3.   Injury sustained while the Insured Person is riding as a pilot, student pilot, operator or crew member, in or on, boarding or alighting, from any type of aircraft; as a passenger in any aircraft (a) not having a current and valid airworthy certificate and (b) not piloted by a person who holds a valid and current certificate of competency for piloting such aircraft;

    4.   Declared or undeclared war or any act thereof; service in the military, naval or air service of any country;

    5.   Flying in any aircraft being used for or in connection with acrobatic or stunt flying, racing or endurance tests; rocket-propelled aircraft; crop dusting or seeding or spraying, fire fighting, exploration, pipe or power line inspection, any form of hunting or herding, aerial photography, banner towing or any experimental purpose; engaged in any flight which requires a special permit or waiver from the authority having jurisdiction over civil aviation, even though granted.




    Does the Liaison Traveler plan provide benefits for politcal evacuations.
    Yes. If due to political or military events in a host country, a formal recommendation from the appropriate authorities is issued for the insured to leave the host country or the insured is expelled or declared persona non-grata by the host country, all reasonable expenses incurred for transportation to the nearest place of safety or for repatriation to the insured's home country or country of residence are covered up to a maximum of $10,000. Evacuation must occur within 10 days of any such event. Coverage will apply to the most appropriate and economical means consistent under the circumstances with your health & safety. Evacuation costs will be paid once per insured per occurrence. In the event this benefit is needed, arrangements must be made by the assistance services provider.


    What are the exclusions for Accidental Death and Dismemberment?
    1. Suicide or attempt thereof by the Insured Person while sane or self destruction or any attempt thereof by the Insured Person while insane;
    2. Disease of any kind; bacterial infections except pyogenic infection which shall occur through an accidental cut or wound; hernia of any kind; (Only applicable for Accidental Death & Dismemberment)
    3. Injury sustained while the Insured Person is riding as a pilot, student pilot, operator or crew member, in or on, boarding or alighting, from any type of aircraft; as a passenger in any aircraft (a) not having a current and valid airworthy certificate and (b) not piloted by a person who holds a valid and current certificate of competency for piloting such aircraft;
    4. Declared or undeclared war or any act thereof; service in the military, naval or air service of any country;
    5. Flying in any aircraft being used for or in connection with acrobatic or stunt flying, racing or endurance tests; rocket-propelled aircraft; crop dusting or seeding or spraying, fire fighting, exploration, pipe or power line inspection, any form of hunting or herding, aerial photography, banner towing or any experimental purpose; engaged in any flight which requires a special permit or waiver from the authority having jurisdiction over civil aviation, even though granted.



    Who decides if an Emergency Medical Evacuation is necessary?
    An Emergency Medical Evacuation must be recommended by a legally licensed physician who certifies that the severity of the Injury or Sickness necessitates such Emergency Medical Evacuation, and agreed to by you or your representative.


    May I buy the Liaison Traveler plan even if I've already left my home country?
    Yes. However, the soonest the plan may be put into effect is the following day at 12:01 AM.






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